Questions and answers
Questions and answers
The questions travellers actually ask before flying with prescription medication, each answered plainly and without a promise we cannot keep.
Can someone else file the application for me?Some routes accept a third party acting for the traveller and some accept only the traveller. Which one you are in changes what we can do for you.Can you guarantee I will get the permit?No. The decision belongs to an authority that is not party to our agreement, and anyone who promises you an approval is selling something they do not control.Do I need a permit for my medication?Whether a permit is needed depends on the substance and the destination, not on the fact that it was prescribed. Here is what determines the answer for you.What should I never send by email?Health documents are sensitive data and ordinary email is not a secure channel. What to avoid sending, what to send instead, and who should never receive it.How far in advance should I contact you?As soon as the destination and the dates are fixed. The steps that consume the calendar belong to other people, and none of them move faster for a close flight.Is my doctor's prescription enough?A prescription proves the medication was lawfully dispensed to you at home. Whether that is sufficient abroad depends on the substance and the destination.Does a layover count as entering a country?A connection can add a legal system to your journey without being visible on the ticket. What decides it, and why the cheapest routing is not always cheapest.What if my pills are in a pill organiser?A weekly organiser strips away everything that identifies your medication and links it to you. Here is what to carry alongside it, and what to keep intact.Is a repeat prescription a problem?A long-standing repeat prescription is normal clinically and thin as travel documentation. The issue is not legitimacy, it is what the paperwork shows.What if the permit does not arrive in time?Nobody can guarantee an authority's timing. What we can do is flag it early, chase where chasing is possible, and set out the options you still have.
Last updated: — the date the source was verified, not a publication date.
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